Reference

Our Terms & Conditions for Your Account

When you open an account on p200m thailand, you're agreeing to a set of rules that protect both you and us.

Account rules & eligibilityPayment terms for IndonesiaWithdrawal verification processData & account security
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p200m thailand Our Terms & Conditions for Your Account
GET HELP WITH TERMS

How to Reach Us About This Policy

Team online

Live Chat

Open the chat icon in the lobby or on your account page. Our team answers account and terms questions 24/7 in English and Indonesian.

Email Support

Send questions to our support inbox and expect a reply within 24 hours. Email is best for formal requests like data access or account changes.

In-Lobby Help

Visit the Settings menu, select 'Legal & Policies' and you'll see a full copy of our terms plus direct links to request clarification.

HOW WE PROTECT YOU

Data, Security & Your Account Rights

Data Handling

We collect your name, email, phone and payment details only to verify your account, process deposits and withdrawals, and comply with local financial rules. We do not sell or share this data with third parties.

Cookies & Tracking

We use cookies to keep you logged in and track your preferences (language, favourite games). You can clear cookies anytime in your browser; you'll stay on your account but settings will reset.

Account Security

Choose a strong password during signup. Enable two-factor authentication via email in your Account Settings to block unauthorized logins. We never ask for your password in chat or email.

Data Retention

We keep your account data as long as your account is active. After closure, we retain records for seven years to meet local regulatory obligations, then delete them.

Requesting Changes

Want to update your name, email or phone? Go to Account Settings, select 'Edit Profile', and submit changes. Some fields (like date of birth) require verification and take 2–3 business days.

Reporting Issues

If you spot unauthorized activity, notice a payment error, or believe your data has been compromised, contact live chat or email support immediately. We investigate within 48 hours.

Terms & Conditions FAQs

Yes. If you use multiple accounts, attempt fraud, or violate local law, we can close your account. Any remaining balance is returned to your registered payment method within five business days after verification.

You can change your email in Account Settings immediately. Changing your registered name requires identity verification and takes 2–3 business days. Contact support to start the process.

Deposits are final once they clear to your account balance. You cannot reverse a deposit, but you can withdraw your balance (minus any active gameplay winnings) to your original payment method anytime.

Withdrawals via DANA, OVO, GoPay and QRIS typically arrive within 30 minutes to 2 hours after you submit the request. Bank transfers may take 1–3 business days depending on your bank.

We accept players from across Indonesia where local law permits. Your eligibility depends on your location and local regulations. Open an account and we'll confirm access when you verify your phone number and address.

No. After a withdrawal clears, we do not retain your full DANA, OVO, GoPay or bank account number. We keep a record that you withdrew to that method for fraud prevention and auditing only.

Yes. Go to Settings, select 'Data Request', and we'll compile your account history, transaction log and profile details as a downloadable file within five business days.

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p200m thailand Indonesia p200m thailand Casino About Us Register FAQ